Security and platform

Safeguards for patient data from the first login.

Each clinic’s data is isolated. Access follows role. Every sensitive action is recorded. And a person approves every AI draft.

Role-based access

Doctors, front desk, billing and admins each see what their job needs. Sensitive actions require the right role.

Per-clinic data isolation

Every clinic’s records are kept separate. A query for one clinic cannot return another’s data.

Audit logging

Access to patient information is recorded so you can see who viewed or changed what.

Consent tracking

Signed consents are stored with the chart, and patients can sign from the portal.

Encrypted patient messages

Message content between patients and the clinic is encrypted at rest.

Open standards

A FHIR API and webhooks let other systems connect without screen scraping.

Have a security questionnaire?

Send it over. We’ll answer it and walk your team through how MedFlow handles patient data, including access, isolation, audit and AI supervision. MedFlow is built to support HIPAA workflows; ask us about a business associate agreement.

Contact us

Book a demo

Bring your schedule. We’ll show you the rest.

A 30-minute walkthrough in a sandbox clinic with sample data. No patient information needed.