MedFlow AIOne workflow from first call to final claim.
Scheduling, charting, billing and a patient portal in one system. AI drafts the work. Your clinicians make every decision.
Your Tuesday, with the work done, not just recorded.
Six moments on one ring. Pick one to see who does the work and where you decide.
Say it once. It’s in the note.
You talk to the patient. The ambient scribe drafts the note, and every chart change it proposes carries the words behind it.
AI that does the paperwork, before, during and after the visit.
Six assists. Each one drafts and waits. Nothing reaches the chart or a claim until a clinician approves it.
Nine modules. One shared record.
Every module reads and writes the same patient record, so nothing is retyped between the front desk, the exam room and billing.
Scheduling
Calendar, appointment types, waitlist and video visits.
EXPLOREPatient charting
The full chart in eight tabs, from problems to consents.
EXPLOREEncounter workspace
A staged visit page with autosave and a safety check.
EXPLOREOrders and results
Labs, imaging, prescriptions and referrals, tracked to done.
EXPLOREBilling and revenue
Charges follow the note. Coding is suggested, you confirm.
EXPLOREPatient portal
Patients book, pay, read results and message the clinic.
EXPLOREPractice operations
Tasks, staff time, faxes and quality goals.
EXPLOREPlatform
Multi-clinic admin, roles, FHIR API and webhooks.
EXPLOREAI assist
Six assists that draft and suggest. You approve each one.
EXPLOREEvery appointment has a clear status
Book, move and check in patients without leaving the schedule.
- Booked, confirmed, checked in, seeing doctor, done
- Cancelled and no-show tracked separately
- Appointment types with length and colour
Charges that write themselves from the note.
The visit level is suggested from complexity or time, with the reasoning shown.
- Verified ICD-10 codes before they can be billed
- Fee schedule sets the amount for each code
- Prior authorization letters drafted for you
- Billing reports by provider and period
Patients book, pay and message from their phone.
A separate portal with its own login keeps patients out of the clinical app.
- Online booking within your rules
- Secure messages and after-visit summaries
- Results and records when they are ready
- Bills and consent forms in one place
Works with the tools you already use.
Why practices choose MedFlow.
| Feature | MedFlow | Typical EHR | AI scribe only |
|---|---|---|---|
| Before the visit | |||
| Scheduling, waitlist and video visits | ✓ | ✓ | ✗ |
| Patient intake and consents online | ✓ | Limited | ✗ |
| Pre-visit chart brief | ✓ | ✗ | Limited |
| In the visit | |||
| Ambient note drafting | ✓ | Add-on | ✓ |
| Approve each chart change with its quote | ✓ | ✗ | Limited |
| Prescription safety check | ✓ | ✓ | ✗ |
| Orders: labs, imaging, referrals | ✓ | ✓ | ✗ |
| After the visit | |||
| Visit-level (E/M) suggestion | ✓ | Add-on | ✗ |
| Verified ICD-10 codes | ✓ | Limited | ✗ |
| Bills from a fee schedule | ✓ | ✓ | ✗ |
| Prior authorization drafting | ✓ | ✗ | ✗ |
| Patient portal and online payment | ✓ | Limited | ✗ |
| Platform | |||
| Multi-clinic admin console | ✓ | Limited | ✗ |
| FHIR API and webhooks | ✓ | Limited | ✗ |
“Typical EHR” and “AI scribe only” describe common patterns, not a specific product.
Your duty of care, built in.
Safeguards for patient data from the first login.
Human approval
Every AI draft waits for a clinician. Nothing reaches the chart or a claim on its own.
Clinic isolation
Each clinic’s data is separate, and access follows role.
Audit trail
Sensitive actions are recorded so you can see who did what.
Consent tracking
Signed consents live in the chart and the portal.
Answers before you ask.
Is MedFlow an EHR or an AI scribe?
It is a full EMR: scheduling, charting, orders, billing and a patient portal. AI assists are part of it, and each one waits for a clinician’s approval.
Can patients book and pay online?
Yes. Patients book, message the clinic, see results and pay bills from the portal.
How are visit levels and codes chosen?
MedFlow suggests a visit level from complexity or time and shows why. ICD-10 suggestions are verified against a live code source. A clinician confirms before anything is billed.
Can we bring records from our current system?
Yes. Ask us during the demo how records and history come across from your current EMR.
Does it work for more than one clinic?
Yes. One admin console covers every clinic in a group, with roles for doctors, staff and admins.
Bring your schedule. We’ll show you the rest.
A 30-minute walkthrough in a sandbox clinic with sample data. No patient information needed.